Frequently Asked Questions

Yes! We are a socks-only environment. Socks are required for all of our guests, regardless of whether you jump or not.

Yes. You may also purchase balloons from KangaZoom. Balloons are $12 for 12 or $20 for 24. Please, no confetti, silly string, streamers or piñatas!

KangaZoom provides all paper products free of charge - however they are generic. If you prefer a theme or other design, you may bring your own. Please drop your paper products off at the front desk upon arrival so that we can ensure your party room is set for the festivities.

Yes! However, you may sign entire families on one waiver as long as they are related.

Don't worry - we've got spares. KangaZoom is happy to provide any guest with a pair of socks for $2.50.

Saturday and Sunday party times fill up fast. To get the exact date and time you want, we advise you call at least three months in advance to reserve your party. If you are inside this timeline, please call us to check for cancellations.

Please call us to discuss your needs so we can help you choose the perfect party plan. We require that you pay a deposit at the time of booking based on your party package. We accept Visa, MasterCard or cash. No checks please.

Online booking is available.

No. The Kanga Kafé provides food, drinks and kid's favorites. We offer a variety of choices to include hamburgers, hotdogs, veggie burgers, chicken nuggets, fries and other traditional choices.

If you have reserved a party, you may bring in your own birthday cake (cookies, cupcakes, etc). Alcoholic beverages are not permitted.

Yes, there will be a KangaZoom staff member in the play area and the party room to help facilitate your party.

Each party will have an event coordinator to assist with party orchestration, serving the cake, drinks and pizza. Please remember to pack candles and matches with your cake!

Everyone, including the party family, should arrive 15 minutes before the scheduled party time and be sure to check in at the front desk to let us know you have arrived. We need to collect waivers and review our safety rules with everyone before the party starts. Please try not to arrive more then 15 minutes before your actual party time - other parties may still be in session.

No problem, we just need final food count by Wednesday prior to your party.

Yes , we require a NON-refundable deposit at the time of your booking. The remaining balance is due at the end of your party. 

If additional children arrive on the day of the party, there will be an $8 per additional child fee added to the balance of your invoice. If the total amount of children you reserved did not come, there are no adjustments.

A non-refundable deposit is required in order to reserve your party. (Store credit will not be applied should you cancel) 

Socks are required! Comfortable, loose-fitting clothes are recommended. Clothes with zippers or hooks (other then at the waist) are not allowed, as they may scratch the inflatables. Hint: Nylon-type pants are extra fast on the slides.

Yes! Adults can play too and are encouraged to help their children follow the safety rules. Parents must wear socks and need to remove belts, watches, or other sharp objects.

KangaZoom is designed for children ages three months to 12-years-old. Although the recommended age for the inflatables is two years and up. No children of any age are allowed to enter the facility unless accompanied by an adult. No adults can enter unless accompanied with children.

As a family friendly facility we ask that your attire be appropriate for others enjoying our party play center. All patrons must wear shirts, pants and other appropriate clothing. We ask that our guests refrain from revealing tops, shorts and other items of clothing that could be considered inappropriate in a children's play center.  No alcohol, weapons or items considered illegal or able to hurt others allowed on premises.